In the event that a Boca Raton Police Services Department employee fails to meet our high standards, it is the policy of the Department to investigate all allegations of misconduct against any member. The goal of this policy is to seek the truth and provide prompt and equitable corrective disciplinary action and/or retraining if needed.

• Professional Standards 2007 Statistics (PDF)
• Professional Standards Monthly Report(PDF)
• Policy on Bias Based Profiling

To make a complaint against a Boca Raton Police Services Department Employee, notify a department supervisor by:

• Coming in person to the police station located at 100 NW Boca Raton Blvd.
• Calling the Boca Raton Police Services Department’s non-emergency number (561) 368-6201 and requesting a supervisor.
• Calling the Boca Raton Police Services Department’s Professional Standards Office (561) 338-1203, or
• Mailing comments directly to the Chief of Police at 100 NW Boca Raton Blvd., Boca Raton , Florida 33432

Although the Department prefers to meet with the complainant in person to gather all the necessary information, complaints can be made over the telephone or by mail. Anonymous complaints will be reviewed as well. Every complaint is directed to supervisor personnel immediately and brought to the attention of the Chief of Police.

If the complaint cannot be resolved or satisfactorily explained immediately, a department supervisor will complete an officer conduct form. Whenever possible, a copy of this form will be given to the complainant. This provides verification to the complainants that the complaint has been received and will be processed.

If the allegation of misconduct is extremely serious in nature, the Chief of Police or his designee (in his absence) will be notified as soon as possible. Examples of extremely serious activity include criminal activity, complaints against command personnel, or complaints of excessive force.

All complaints will be investigated by the employee’s supervisor, a division commander, or the Internal Affairs supervisor at the discretion of the Chief of Police.

Upon conclusion of the investigation, notification will be made to the reporting party of the results whenever the complainant’s address or phone number is available.

Please Note: Any false, misleading or untrue statements, accusations, or allegations in relation to the employees of the Boca Raton Police Services Department may lead to civil or criminal sanctions.

DEFINITION:
The use of race, ethnicity, age, gender, religion, sexual orientation or any other characteristic or status as the sole consideration for any law enforcement action EXCEPT when a suspect with a specific characteristic is known.

It is the policy of the Department to prevent and prohibit the practice of bias based profiling and any other discriminatory practice by members of the Boca Raton Police Services Department. Bias Based Profiling is the selection of individuals based solely on a common trait of a group. This includes race, ethnic background, gender, sexual orientation, religion, economic status, age, or cultural group.

Members of the Department are strictly prohibited from engaging in racial profiling, discriminatory practices and bias based policing of individuals.

If you wish to report a case of Bias Based Profiling please contact the Boca Raton Police Services Department by:

• Coming in person to the police station located at 100 NW Boca Raton Blvd.
• Calling the Boca Raton Police Services Department’s non-emergency number (561) 338-1335 and requesting a supervisor.
• Calling the Boca Raton Police Services Department’s Professional Standards Office (561) 368-1203. 
• Mailing comments directly to the Chief of Police at 100 NW Boca Raton Blvd., Boca Raton , Florida 33432
• This does not preclude someone from filing a complaint directly with the  the City of  Boca Raton, by calling (561) 393-7801 or by writing the Human Resources Division, 201 West Palmetto Park Road, Boca Raton, Florida 33432