City of Boca Raton
Fire Rescue Services
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Public Information, Communication, and Education |
 The
Public Information Officer (PIO) keeps the citizens
of Boca Raton well informed of events that are happening
in the Fire Department. The PIO actively networks
with local newspapers, television and radio stations
through electronic media, press releases, interviews
and personal contacts to provide comprehensive information
about Boca Raton Fire-Rescue Services.
For questions concerning public information please contact:
Frank Correggio, PIO at (561) 982-4012
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 The
Communications Division is a vital part of Fire and
Emergency Medical Services. Boca Raton Fire-Rescue
Services are dispatched through the City's 911 center,
located at the Police Services Department. All tele-communicators
are cross-trained in Fire, EMS and Police dispatch
procedures. The center operates four state-of-the-art
communication consoles and staffs three call taking
positions.
Each tele-communicator is also trained to provide Emergency
Medical Dispatch, "pre-arrival" instructions
to 911 callers.
 A division chief serves as the manager of the communications
center, and is in charge of all the fire department's
communications. This position also develops procedures
and protocols for emergency service radio communications.
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 Boca
Raton Fire-Rescue Services is committed to provide
effective public education classes. Classes include
fire extinguisher training and fire safety, to educating
our youth on dialing 911 for emergencies, Escape
Drills In The Home, know two ways out and firefighters
are our friends.
Each year Boca Raton Fire-Rescue Services holds its
Annual Open House to coincide with Fire Prevention
Week. Residents come out to show their support and
spend the day viewing equipment and apparatus, and
meeting the professional men and women who protect
their city.
For information please contact our Fire and Life
Safety Division at (561) 982-4030
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